Who we are
We are E.C VET HOSPITAL LIMITED, trading as East Coast Vets.
We act as the Data Controller for any personal data collected through this website. Our website address is: https://eastcoastvets.ie.
What personal data we collect and why we collect it
Contact Forms When you contact us using the Contact or Registration forms on our website, we collect your name, email address, address, phone number, information regarding your pet and the contents of your message. We collect this data solely for the purpose of reviewing your enquiry, processing registrations and responding to your request. The legal basis for this processing is our legitimate interest in communicating with our prospective and current clients.
Analytics We use Google Analytics to track and understand how visitors interact with our website. This helps us improve our site and services. Google Analytics collects non-personally identifiable information, such as your browser type, device type, IP address (which is anonymised), and the pages you visit.
Cookies
Our website uses cookies primarily for analytics purposes.
When you visit our site, Google Analytics sets cookies in your browser to distinguish you from other users and track your site usage. You can choose to accept or decline non-essential cookies via the cookie consent banner on our website.
Who we share your data with
We do not sell, rent, or share your contact form submissions with any third parties for marketing purposes.
We share anonymised site usage data with Google Analytics to help us understand our website traffic. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
How long we retain your data
Contact Enquiries: We retain email enquiries for as long as necessary to resolve your request and for a short period thereafter for our administrative records, after which they are securely deleted.
Analytics Data: Data collected via Google Analytics is retained according to our Google Analytics data retention settings [Note: You should check your GA settings, typically this is 14 or 26 months] before being automatically deleted.
What rights you have over your data
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- The right to request a copy of the personal data we hold about you.
- The right to request that we correct any inaccurate or incomplete data.
- The right to request that we erase your personal data, subject to certain legal or administrative obligations.
- The right to restrict or object to our processing of your data.
To exercise any of these rights, please contact us directly. If you feel that your data has not been handled correctly, you also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland (www.dataprotection.ie).
Full Privacy Policy
You can view our full Privacy Policy here: